Service
From pre-sales consultation to after-sales maintenance, ROBOT CHINA provides full lifecycle professional service.

Pre-sales Consultation
Free line selection and layout planning based on your capacity, space and budget.

Installation & Commissioning
Professional engineers for on-site installation ensuring design specifications are met.

Operator Training
Equipment operation, maintenance and troubleshooting training for your team.

Spare Parts Supply
Genuine parts with fast delivery to keep your line running smoothly.

After-sales Support
Free repair within warranty; paid maintenance and upgrade services available thereafter.
Our Service Commitment
12-Month Warranty
Full machine warranty with long-term spare parts supply.
24-Hour Response
Fast technical support via remote or on-site service.
Custom Solutions
Free pre-sales consultation and tailored line design.
Installation & Training
On-site installation, commissioning and operator training.
Service Process
Consultation
Solution Design
Manufacturing
Installation
Training & Delivery
After-sales
FAQ
Line II needs about 30-50㎡, while Line IV/V requires 100-300㎡. Our engineers provide free layout planning.
12-month full machine warranty with long-term spare parts supply. Free repair within warranty period.
Yes. We have extensive export experience and can dispatch engineers for installation and operator training worldwide.
Absolutely. We design and manufacture custom uncoiling lines, roll forming lines, CNC equipment and complete automation systems.
Standard models: 30-60 days. Custom projects: 60-120 days depending on complexity. Exact lead time confirmed in contract.
We accept T/T wire transfer and L/C. Payment milestones are negotiable in the contract per international trade practice for export orders.
Online Inquiry
Fill in the form below and our sales engineer will contact you within 24 hours.